Automation for independent practices and firms · UK wide

Run your business
without touching a thing

Simple, reliable automations that connect workflows together, handling the repeatable processes so you can focus on what you do best.

Remote friendly, UK wide No jargon Cancel anytime Your data stays private

Sound familiar?

Running a business means paying attention to what really matters

Rid yourself of the tasks you wish you didn't have to do.

Enquiries slip through

A message arrives while you're with a client. By evening, the moment has passed.

Repetitive tasks pile up

Chasing invoices, sending reminders, confirming bookings. The same jobs every single day.

No shows cost real money

A reminder sent at the right time prevents cancellations, but there's never time to send them all.

Nothing feels joined up

Contacts in one place, bookings in another, invoices somewhere else. No single view of what needs doing.

What we do

Four problems we take off your plate

Every enquiry answered instantly

New enquiries get a reply in under a minute, day or night, and your team gets notified

Stop chasing paperwork

Reminders, chase sequences and document requests that run themselves until the job is done

Your tools talking to each other

No more typing the same information into two systems

Customers coming back without you asking

Recall messages, review requests and follow ups sent at the right moment

Who we help

Built for the way your sector works

How it works

Up and running in three steps

No lengthy projects. No IT department. No disruption to your day.

1

Map

We spend 20 minutes learning how your business actually runs and where the friction lies.

2

Automate

We build the workflows to work quietly in the background, test them thoroughly and hand you an 'easy to follow' walkthrough of what they do.

3

Measure

A simple monthly check in shows you what the automations have handled and where there's room to do more.

What changes

Real outcomes for real businesses

Figures below are illustrative benchmarks from typical small business automation pilots.

Every enquiry answered in under a minute
Every contact gets an instant acknowledgement
5 hrs
saved per week
Admin that was done manually now handled automatically
40%
fewer no shows
Timely reminders that actually get read
More
repeat business
Review prompts and timely follow ups keep customers returning

Here's one running

What happens when a new enquiry comes in

One of the workflows we build, step by step. Once it's live nothing here needs a person to press a button.

  1. Trigger

    Enquiry lands

    Website form, email or social message, any hour of the day or night.

  2. Under 60 seconds

    Instant reply

    A text and an email go back with the answer they need and a link to book or call.

  3. Same moment

    You get notified

    Name, number and what they asked for land in your inbox or on a shared sheet.

  4. 24 hours

    Follow up if no booking

    A friendly nudge goes out with the link again.

  5. 72 hours

    Last nudge, then stop

    One final message. If they book at any point the sequence ends itself.

The text they get, about 40 seconds after enquiring Written in your voice, with your name and your link. Details are an example.
Hi Sarah, thanks for getting in touch with Oak Lane Studio. You can pick a time that suits you here: oaklane.uk/book. If you'd rather talk it through first, we'll call you when we open at 8.30. Sent automatically · Friday 19:42

Pricing

Simple pricing, no surprises

You pay once for what we build — a fixed price, agreed before we start, that never changes. After that, it's yours. If you'd like us to keep it monitored, maintained and growing, there's an optional monthly plan. Most clients take it; none are locked into it.

Every project starts with a free 20-minute workflow review.

We map how your business runs, spot the biggest time drains, and give you a fixed price for exactly what we'd build. No pitch, no obligation — you decide with the full picture in front of you.

Book your free review

Step 1 · The build

One-off · Fixed price · No subscription

We build it. You own it. The price depends on the size of the job — here's the honest range. Your exact price is fixed at your free review, in writing, before any work starts.

Single workflow

from £350 one-off
Fix your biggest time drain.
  • ✓ One workflow, live within days — for most businesses that's "never miss an enquiry again"
  • ✓ Instant replies, polite follow-ups until they book, and a simple log so nothing gets lost
  • ✓ Tested thoroughly and handed over with a plain-English walkthrough
  • ✓ 30 days of support included — if anything needs adjusting, we sort it free
Book your free review

Workflow bundle

from £750 one-off
Fix the two or three that hurt most.
  • ✓ Two to three workflow areas — say, enquiry handling plus no-show reminders plus invoice chasing
  • ✓ Your tools connected so information typed once appears everywhere it's needed
  • ✓ Everything tested, documented and handed over the same way
  • ✓ 30 days of support included
Book your free review

Full front office

from £1,250 one-off
Everything we do, built in one go.
  • ✓ Every workflow area we cover: enquiries, reminders, paperwork chasing, reviews and win-backs
  • ✓ Designed around the systems you already use — no rip-and-replace
  • ✓ One handover session so you and your team know exactly what runs and when
  • ✓ 30 days of support included
Book your free review

After your build, you choose: take it and run it yourself, or let us keep it in top shape. There's no obligation either way — the build price is the whole build price.

Step 2 · The Care Plan

Optional · Monthly · Cancel anytime

Care Plan

£150/month · optional
We watch it, fix it, and keep making it better.
Ask about the Care Plan
  • ✓ We monitor your automations daily and fix anything that breaks — usually before you notice
  • ✓ When your booking system, email provider or software updates, we update your workflows to match
  • ✓ Tweaks and new additions included as your business grows — no extra invoices
  • ✓ A short monthly report showing what ran, what it handled and the hours it saved
  • ✓ Starts only if you want it, after your 30 days of included support — cancel with 30 days' notice
✓ Your price is fixed at your free review — before we build, not after.
✓ Every build includes 30 days of support.
✓ The Care Plan is optional, monthly, and cancellable anytime.

All prices plus VAT where applicable.

No jargon Cancel anytime Your data stays private

FAQ

Honest answers to the real questions

None at all. We set everything up, test it and explain what it does in plain English. You don't need to log in to any new systems, learn any software or touch a line of code. If something needs tweaking later, you just drop us a message.

Yes. We only connect to tools you already use and trust, we never store customer data on our own servers and we use encrypted connections throughout. We follow UK GDPR guidance and are happy to walk you through exactly what data flows where.

Almost certainly. We build on top of what you already have: Gmail, Outlook, WhatsApp, most booking systems, accounting tools and spreadsheets. We start by listening to what you use today, not by asking you to switch to something new.

No. The build price is the complete price — what we build is yours, and plenty of clients run it themselves. The Care Plan exists because software around your automations changes over time, and some owners would rather never think about that. It's there if you want it.

Your first 30 days are covered free with every build. After that, we fix one-off issues at £75 per callout — or the Care Plan covers everything, including improvements, for £150 a month.

Just let us know and we wrap things up within 30 days. We hand over documentation of everything we built so you're never left stranded. There are no penalties, no hidden exit fees and no awkward conversations.

A single workflow build, such as enquiry capture, is typically live within three to five working days of the initial review. Bundles and full front office builds take a little longer but we agree a timeline upfront so you always know where things stand.

Book a free review

Let's find your biggest time drain in 20 minutes

Tell us a little about your business and we'll set up a short, informal conversation. We'll tell you exactly how you can optimise your processes. You'll leave with a clear sense of what's possible.

This form is one of our workflows. Submit it and watch what happens: a reply lands in your inbox within a minute and your details go straight to us, no human in the loop.

Ready when you are

Stop doing it yourself.
Start automating.

Book a free 20 minute conversation to see what's possible.

Book your free review